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Done Right. Period.

Done Right. Period.

It's more than a slogan. At Tuffy, we stand behind our work and promise that it will be Done Right. Period, or we'll fix it for free*.

*Certain restrictions apply. See store for details.

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Nationwide Warranty

Nationwide Warranty

We pride ourselves on our expertise and standing by our work. That’s why each purchase receives at least 2 year / 24,000 mile national warranty - whichever comes first. Twice the dealership and industry average!

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6 Months Special Financing

6 Months Special Financing

6 months special financing on purchases of $199 or more with your Tuffy Credit Card. No annual fee. Convenient monthly payments.

*Subject to credit approval. Minimum monthly payments required. See store for details.

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Our Core Values

Guided by Integrity & Excellence

At Tuffy Kentwood, our core values shape every decision and interaction. We’re committed to honesty, transparency, and treating each customer with respect. Our team values continuous improvement, staying current with automotive technology, and delivering quality workmanship with every repair. We believe in clear communication, fair pricing, and building long-term relationships based on trust. Supporting our local Kentwood and Grand Rapids community is at the heart of what we do.

Honesty and Transparency in Every Interaction

We believe in clear communication, honest recommendations, and fair pricing so customers always know what to expect.

Commitment to Quality and Reliability

We use top-quality parts and expert workmanship, backed by a nationwide warranty for your peace of mind.

Respect and Professionalism

Our staff treats every customer with respect and courtesy, building trust through professional service and care.

Preventative Maintenance Focus

We believe in thorough inspections and proactive care to help you avoid expensive repairs and unexpected breakdowns.
Mechanic examining a car engine in a garage. He is wearing glasses, dark clothes and is focused on the engine.

What Our Customers Say

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Our Services

Professional Auto Repair & Maintenance

Vehicle Makes We Service

Frequently Asked Questions

What types of vehicles do you service?
We service all makes and models, including domestic, import, hybrid, SUVs, and trucks. Our ASE-certified technicians have experience with a wide variety of vehicles.
Do you offer a warranty on repairs?
Yes, we back our repairs with a nationwide warranty and free roadside assistance, so you can drive with confidence knowing you're covered wherever you go.
Can I wait at the shop during my service?
Absolutely! We have a clean, comfortable waiting area with complimentary Wi-Fi and refreshments for your convenience while your vehicle is being serviced.
Do you provide a courtesy inspection?
Every customer receives a free courtesy inspection covering tires, brakes, fluids, battery, belts, and exhaust system during their visit to help catch issues early.
How do I schedule an appointment?
You can schedule service by phone, email, or through our online form. We offer extended hours Monday through Saturday to fit your schedule.

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