Nov 16, 2020 Jacob F.
★★★★★

I called this Tuffy location near closing time on 11/10/20 needing a last minute wheel alignment before an upcoming long road trip. They told me they’d try their best to get it done same day if I could drop the car off first thing in the morning. They remembered me in the morning, the staff was polite and professional, they did my alignment same day, and it was a great value compared to my dealership. I’ll be back in the future. Tuffy corporate should consider investing a bit in this location, as the inside seemed run down and dated. The employees seem to be doing a great job, there were plenty of cars being worked on and waiting, and I think the location deserves some investment (though the actual service was great).

Nov 09, 2020 Maria H.
★★★★★

Great friendly service!

Nov 02, 2020 wayne m.
★★★★★

needed help and fast and the owner said your next wow thanks gary

Oct 29, 2020 Ahmed A.
★★★★★

They are smart and good service and good price

Sep 25, 2020 Madison B.
★★★★★

Me and my family always take our cars to this location. My car was making a funny noise so I took it in to get checked out, and the guys were totally honest, and very nice. They told me it was because of rust on something, and that I shouldn’t be too worried. They didn’t charge me anything, which is amazing, considering i’m a young female. Very honest people here, thank you so much!

Sep 10, 2020 Chase S.
★★★★★

The Tuffy's on 44th & Kalamazoo has honest, trustworthy people who do very good work (some places make unethical recommendations, or will even break something new and tell you it needs to be fixed). That's why integrity results in trust.

Aug 24, 2020 Ryan B.
★★★★★

This place is fantastic. They helped me out in a bind. My car wouldn't start and they came out to the gas station next door and helped me get it started and then replaced the starter in just a matter of hours. They were totally honest, full of integrity, and very friendly. I highly recommend.

Aug 03, 2020 Polly M.
★★★★★

Great affordable service! Honest owners..

Mar 04, 2020 Richard P.
★★★★★

Always get excellent service at a reasonable. Have never felt that I've overpaid for any of their services.

Feb 24, 2020 Mark P.
★★★★★

Passing through Grand Rapids when I experienced an exhaust leak.Gary was able to get me in a short period of time . Shortly after the tech showed me what needed to be done. In three hours I was back on the road. Thank you for great service!

Feb 17, 2020 Latoya T.
★★★★★

My car is running at its best thanks to Gary and Asim they are awesome mechanics.

Jan 10, 2020 Christopher B.
★★★★★

Dec 18, 2019 Dawn R.
★★★★★

Ladies, you can trust Gary to be honest and kind. I will take my car here every time!

Nov 11, 2019 Joel U.
★★★★★

Honest Service

Oct 11, 2019 Ernest R.
★★★★★

Very knowledgeable staff. Great rates. Reasonable turn around time. Thanks Guys!!!

Aug 07, 2019 Leslie B.
★★★★★

Very satisfied with the service on both our vehicles and reasonable prices. Planing to have future service and be a return customer.

Aug 05, 2019 Tom E.
★★★★★

You can trust Gary to do the right thing!

Jul 30, 2019 Latonia K.
★★★★★

Changed my headlights...and turn signals...cheap

Jul 29, 2019 Christopher B.
★★★★★

Jul 01, 2019 Mohammed H.
★★★★★

Good mechanics. Walk in and ask for assim, a very nice mechanic.

May 21, 2019 Randy M.
★★★★★

Awesome

May 08, 2019 randy j p.
★★★★★

Me ,and my wife are very happy with the service we get when they work on our car ,and truck.We have been with Tuffy for a long time now.. We all ways tell our friends ,and family too...thank you....Tuffy....Randy ,and Gail....

Apr 16, 2019 Rahmaan T.
★★★★★

I have taken my vehicles here for almost 10 years. I love the service I recieve every time. I will continue to bring my vehicles here. I have been dealing with the same Mgmt and mechanics for some time. They do great work and I will continue to trust them with my vehicles.

Jan 07, 2019 calvin a.
★★★★★

Went to monroe auto big rays Tuffy on 44th st in Kentwood was the only place that could fix my 2001 supercrew. Very honest and true 2 their word! I'm impressed , best Service and Prices in town. Trust me spent over a thousand trying 2 fix brakes at the other shops with no avail! Tuffy fixed it, Also gave me a loner car for free! Finally!!! I found a place I CAN TRUST!!! Thank you to the guys at Tuffy in Kentwood!!! God Bless You!

Dec 22, 2018 Mark E.
★★★★★

Priced right. Finished when promised. Job well done.

Apr 13, 2017 Shay R.
★★★★★

David, the manager, is the man! I am a female and these body shops take advantage of us. I was so fed these repair shops lying about things that are not broken/damaged, paying for services that were never performed (Muffler Man, to be honest), and fixing one problem, then something else is wrong.....must I go on. I tested David. I know my vehicle and have read my manual. I went in to have a free inspection to see what David will tell me to see if i could trust him. And he did just that and informed me that I didn't need Oxygen sensor. Overall, he saved me time, money, and frustration. I only let David and Danny (tech) work on my vehicle. If you want the truth at an affordable price AND great customer service, I recommend Tuffy on 44th and Kalamazoo. Definitely get what you pay for at a great price and honest feedback.

Apr 13, 2017 AJ B.
★★★★★

Store Manager David Newman has very good customer service and very helpful and Dan V the mechanic did a very good job fixing my trailblazer

Apr 13, 2017 Tanaya S.
★★★★★

David newman at tuffys on 44th and kalamazoo is AWESOME! Hes very honest about my repairs and lets me know about coupons online. Very professional. I will be recommending David and his shop to my friends!

Mar 29, 2017 dave v.
★★★★★

dave the manager is very helpful

Aug 30, 2016 Tequila J.
★★★★★

My husband and I have used Tuffy Kentwood twice now. Good, fast, reasonably price service. I would definitely recommend them....

Dec 15, 2015 Ralph M.
★★★★★

I never take the time to write reviews but this time I just have to do it ,no matter what. First I went to Discount Tire with a noise comimg from the front of my 2005 Explore. Two of the guys at Discount Tire said they couldn't fix my truck but told me to take it to Tuffy which is around the corner. They also said that the manager is a good guy and is honest. Good guy and HONEST. I went to Tuffy on Kalamazoo Ave. They were absolutely right. Your manager took the time and explained the issue with my truck, setup an appointment and got me on the road. He is friendly, and knows his stuff. Most important he is honest. I have been a loyal Muffler Man guy since I was 16. No longer, I highly recommend the Tuffy on Kalamazoo in Kentwood. They could of jacked me around. They didnt... Thank You Ralph M

Jul 02, 2014 Regina B.
★★★★★

July 2, 2014 Tuffy Auto Service Center located on Kalamazoo and 44th Street in Grand Rapids MI is an excellent auto repair service center. First of all they are courteous and most of all honest with the customer. You could not ask for a better auto repair service. Their work is excellent and dependable. Chris and Mike (mechanics) are absolutely the verrrrry best. Thank-You, Sincerely Regina Busman Kentwood Michigan

Mar 05, 2013 Alicia N.
★★★★★

I went to Tuffy for an oil change and they did a complete scan and even cleaned my brakes really good all at no extra cost and no probing for further repairs! I had a good experience with Tuffy and I would definitely go back.

Oct 24, 2012 Carrie .
★★★★★

Knowledgable staff that was quick to respond to my issue. Fixed me up and I was out in no time. I even left with coupons for my future visits! Thanks tuffy!

Oct 18, 2011 Carolynn F.
★★★★★

Great folks very honest and courteous. I will recommend them to all my friends.