Jan 07, 2019 calvin a. ★★★★★
Went to monroe auto big rays Tuffy on 44th st in Kentwood was the only place that could fix my 2001 supercrew. Very honest and true 2 their word! I'm impressed , best Service and Prices in town. Trust me spent over a thousand trying 2 fix brakes at the other shops with no avail! Tuffy fixed it, Also gave me a loner car for free! Finally!!! I found a place I CAN TRUST!!! Thank you to the guys at Tuffy in Kentwood!!! God Bless You!

Dec 22, 2018 Mark E. ★★★★★
Priced right. Finished when promised. Job well done.

Apr 13, 2017 Shay R. ★★★★★
David, the manager, is the man! I am a female and these body shops take advantage of us. I was so fed these repair shops lying about things that are not broken/damaged, paying for services that were never performed (Muffler Man, to be honest), and fixing one problem, then something else is wrong.....must I go on. I tested David. I know my vehicle and have read my manual. I went in to have a free inspection to see what David will tell me to see if i could trust him. And he did just that and informed me that I didn't need Oxygen sensor. Overall, he saved me time, money, and frustration. I only let David and Danny (tech) work on my vehicle. If you want the truth at an affordable price AND great customer service, I recommend Tuffy on 44th and Kalamazoo. Definitely get what you pay for at a great price and honest feedback.

Apr 13, 2017 AJ B. ★★★★★
Store Manager David Newman has very good customer service and very helpful and Dan V the mechanic did a very good job fixing my trailblazer

Apr 13, 2017 Tanaya S. ★★★★★
David newman at tuffys on 44th and kalamazoo is AWESOME! Hes very honest about my repairs and lets me know about coupons online. Very professional. I will be recommending David and his shop to my friends!

Mar 29, 2017 dave v. ★★★★★
dave the manager is very helpful

Aug 30, 2016 Tequila J. ★★★★★
My husband and I have used Tuffy Kentwood twice now. Good, fast, reasonably price service. I would definitely recommend them....

Dec 15, 2015 Ralph M. ★★★★★
I never take the time to write reviews but this time I just have to do it ,no matter what. First I went to Discount Tire with a noise comimg from the front of my 2005 Explore. Two of the guys at Discount Tire said they couldn't fix my truck but told me to take it to Tuffy which is around the corner. They also said that the manager is a good guy and is honest. Good guy and HONEST. I went to Tuffy on Kalamazoo Ave. They were absolutely right. Your manager took the time and explained the issue with my truck, setup an appointment and got me on the road. He is friendly, and knows his stuff. Most important he is honest. I have been a loyal Muffler Man guy since I was 16. No longer, I highly recommend the Tuffy on Kalamazoo in Kentwood. They could of jacked me around. They didnt... Thank You Ralph M

Jul 02, 2014 Regina B. ★★★★★
July 2, 2014 Tuffy Auto Service Center located on Kalamazoo and 44th Street in Grand Rapids MI is an excellent auto repair service center. First of all they are courteous and most of all honest with the customer. You could not ask for a better auto repair service. Their work is excellent and dependable. Chris and Mike (mechanics) are absolutely the verrrrry best. Thank-You, Sincerely Regina Busman Kentwood Michigan

Mar 05, 2013 Alicia N. ★★★★★
I went to Tuffy for an oil change and they did a complete scan and even cleaned my brakes really good all at no extra cost and no probing for further repairs! I had a good experience with Tuffy and I would definitely go back.

Oct 24, 2012 Carrie . ★★★★★
Knowledgable staff that was quick to respond to my issue. Fixed me up and I was out in no time. I even left with coupons for my future visits! Thanks tuffy!

Oct 18, 2011 Carolynn F. ★★★★★
Great folks very honest and courteous. I will recommend them to all my friends.