Back to all

Make your Service Visit at Tuffy Kentwood (Kalamazoo Ave SE) a Good One

April 14, 2019

Most people don't love going to get their vehicle serviced, but it's one of those things you just have to do. So you might as well get the most of out of it. There are some steps you can take that will likely help you get the best results possible.

For one thing, it's important to describe your problem (or problems) to the service advisor accurately and clearly. If your vehicle is making a noise, for example, take time to really listen to it and think of the best way to describe it. Does it increase in speed when you go faster? If you feel a vibration somewhere, where in the vehicle does it seem to originate? Some service advisors recommend writing things down. That way the driver won't forget any important clues that could lead to a successful resolution of the problem.

Another thing is to make sure your vehicle is cleaned out and free of junk. That way the technician can access those nooks and crannies where some vital components may be. If your vehicle is full of strollers, boxes or your collection of fast food containers, it won't be easy for the technician to reach some of those parts. Oh, and if your vehicle is neat, it does send a signal that you really care about it.

Finally, stay out of the way of the technician. A recent survey of technicians reveals they work more efficiently and do a better job when they don't have someone hanging on their every move. Can you imagine how you'd feel if someone hovered over you all day while you were trying to get your work done?

Tuffy Kentwood (Kalamazoo Ave SE)
4384 Kalamazoo Ave. SE
Kentwood, Michigan 49508
616.301.1436

More articles from Tuffy Kentwood (Kalamazoo Ave. SE)

10 Things That Are Lowering Your Fuel Economy

November 23, 2025

Regardless of whatever current gas prices may be, if you could use less gas, wouldnt you? Well, here are 10 things that are robbing you of better fuel economy that you can change for the better: Not enough air in your tires. Underinflated tires have a smaller rolling diameter and more res... More

Mileage Headed Downhill? (What Causes Bad Fuel Economy?)

November 16, 2025

Name someone you know who enjoys spending a lot of money on gasoline. Yeah, me neither. Thats because it costs quite a bit to keep fueling your vehicle. One way to save money on gas is to get good fuel economy, and most of todays vehicles are designed to maximize your mileage. But you might f... More

Don?t Blow Your Cool (Water Pump Replacement)

November 9, 2025

Its always a good idea to keep your cool, and thats especially true when it comes to some components of your vehicle. One is the engine. Its hot under that hood thanks to the mini explosions that are occurring in the internal combustion engine when its running. Your vehicle has a cooling syste... More